Shipping Policy

Shipping Policy

Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground, next day, two day, three day). Shipping and handling charges will be applied to all orders placed unless otherwise indicated. We only charge you ONCE for shipping and handling, for the entire order. ships through UPS. Should you require faster service, UPS Next Day Air, 2nd Day Air, or 3 Day Select are available at an extra cost.

For security reasons, most shipments require a signature at the receiving location.

Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is correct, the payment method is valid, and you are authorized to use this payment method. Once your order has passed review, it is sent to our warehouse for shipment. Orders sent to the warehouse before 2pm PST are processed the same day and shipped via the selected shipping option (next day, ground, etc). Please note, credit card processing can take 48 hours or more. For security reasons, voice confirmation and/or a signature may be required before we can process your credit card for payment. If the items on your order are in-stock, we will ship them as soon as possible. If the item(s) on your order are out of stock, they will not be shipped and you will be contacted regarding your order.

Ground: 1 - 5 Business Days
3 Day Select: 3 Business days
Second Day Ground: 2 Business Days
Next Day Air: - 1 Business Day

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 9 days for in-stock items.

PowerAcoustik is a brand that operates under the umbrella of Epsilon Electronics Inc - a company who specializes in the automotive electronics audio/visual industry. Dating back more than 30 years, Epsilon Electronics Inc. has been a pioneer in the audio world with visionary products for both the home and vehicle. As an innovator, Epsilon introduced several mobile video products, securing significant global market share in a young, evolving technology.

PowerAcoustik is one of the leading name brands under the Epsilon Electronics Inc. Our approach is simple: continue to increase the value of products for our customers. Each year we offer products with features that supersede previous models, as well as your expectations. We apply the most innovative ideas to our designs and features up to the last possible moment, insuring nothing is overlooked.